Shipping policy

 

[About delivery and shipping charges]

Shipping company: Japan Post
Delivery days: 3-7 business days from your order (closed on Saturdays, Sundays, and holidays)
Shipping fee:  770 yen (tax included) *Shipping fee is uniform within Japan.

[Notes]
  • Event periods such as pop-ups and exhibitions,Delivery may take longer than usual during long holidays such as Golden Week, Obon, and New Year's holidays.
  • The delivery company may be changed to an equivalent carrier without notice.


[About cancellation]

■■Only accepted before shipping■■

As a general rule, we cannot accept cancellations of orders after they have been shipped.
Thank you for your understanding.
Regarding cancellations before shipping,Contact formorInstagram direct messagePlease contact us at.


[About return/exchange conditions]

We do not accept returns or exchanges of products due to customer convenience or damage after use.
If you wish to return or exchange the product, please do so within 5 days after receiving the product.Contact formorInstagram direct messagePlease contact us at.
We will bear the shipping costs for returns and exchanges.
Please note that all of the following conditions must be met for returns and exchanges.

(1) This product must be unused.
(2) Return the packaging and accessories of this product to the condition at the time of delivery.

*If we are unable to secure the replacement item due to out of stock, we may cancel your order and refund your purchase price.